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Cleaning In Progress

Our Safety Commitment

Protecting our clients, cleaners, and your home with clear standards and thoughtful care.
Why Safety Matters
At Fresh Home Cleaning safety isn’t an add‑on, it’s part of how we care for people.
We’re committed to creating a clean, comfortable home while protecting the wellbeing of both our clients and our cleaners. Clear expectations, respectful boundaries, and safe practices help every visit feel smooth, supportive, and stress‑free.
How We Keep You Safe

We want your home to feel cared for and handled with professionalism. Our cleaners follow consistent safety and cleanliness standards including:

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  • Background screened cleaners who understand proper cleaning techniques

  • Signed confidentiality agreement from our cleaners to protect your privacy.

  • Well maintained supplies to prevent cross‑contamination

  • Respectful handling of your belongings

  • Clear communication before, during, and after your service

  • Secure entry procedures​​

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Your comfort matters. We clean with care, not shortcuts.

How We Protect Our Cleaners

A safe work environment helps our team deliver their best work. We support our cleaners by ensuring:

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  • Safe, reasonable working conditions. We clean what’s safe, not what’s hazardous

  • They are respected by our clients and communicate safety concerns 

  • Protective gear when appropriate

  • Respectful boundaries around pets, clutter, and personal items

  • The right to decline unsafe environments without penalty

  • Clear expectations about what is and isn’t included in a cleaning​

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When cleaners feel safe, the whole experience is better for everyone.

Safe Work Environment Requirements

For the safety and wellbeing of our cleaners, we require:

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  • Running water for proper cleaning and sanitation

  • Electricity and lighting to ensure safe visibility

  • A comfortable indoor temperature (no extreme heat or cold)

  • A structurally safe environment free of hazards

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If your home is experiencing an outage or unsafe conditions, we’ll gladly reschedule your visit at no charge.​

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What We Don't Do

To protect both clients and cleaners, we do not perform:

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  • Biohazard cleanup (including bodily fluids, animal waste, mold remediation, hoarder houses)

  • Pest infestation cleanup (fleas, roaches, bedbugs, rodents)

  • Heavy hoarding or hazardous clutter removal

  • Outdoor or construction‑related cleanup

  • Any service that risks injury or exposure to unsafe materials

  • Tasks requiring ladders 

  • Service in a home with any unworkable conditions

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If you’re unsure whether something is allowed, we’re always happy to clarify.

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